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First Alert Hatch Detection

About Us

first alert semd hatch system

Our experience

First Alert

Bespoke SEMD Solutions

Reservoir security is paramount in ensuring the protection of the UK’s water supply. First Alert has been involved in the protection of the Critical National Infrastructure since 2004. The flagship product being the industry-leading, CPNI approved, low false-alarm, hatch detection system.

The Security and Emergency Measures Direction (SEMD). Defra’s Secretary of State can give general or specific directions to water companies in the interests of national security. First Alert’s, CPNI approved, hatch-detection system is a solution for one part of the SEMD requirements.

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Customer experience

What People Say

south staffs water

SOUTH STAFFS WATER - First Alert’s approach to our project was very refreshing, from being awarded the tender right through to the system going live and beyond. The software is designed to manage out false alarms, which saves considerable operative and management time and ultimately costs.

Kate Wilkes - Resilience and Security Manager
Northumbrian Water

NORTHUMBRIAN WATER - Since 2007 we have always found them to be adaptive and responsive to our needs. They are dedicated to providing an ongoing excellent service. We continue to be happy with our ongoing partnership and look forward to our relationship continuing for many years ahead.

Kevin Morrell - Business Continuity Manager

First Alert through the years

A Brief History

2002

Water Utility Companies identify the need to protect the UK’s drinking water supply network from terrorist threats

2004

First Alert detection system is approved by the UK Home Office

2005

First Alert adopted by Cambridge Water

2008

First Alert adopted by Welsh Water, Northumbria Water and Essex & Suffolk Water

2013

First Alert adopted by South Staffs Water

2016

First Alert adopted by South East Water

2017

First Alert adopted by Southern Water

2019

First Alert adopted by South West Water & Portsmouth Water

The people behind First Alert

Meet The Team

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